Resistant.ai affected by external outage

Incident Report for Resistant AI status page

Resolved

All queued processing is finished, us-1 is back to fully operational

Posted Oct 20, 2025 - 22:15 CEST

Update

Backlog processing of messages in internal queues was completed. Continue processing of backlog as released by AWS side

Posted Oct 20, 2025 - 21:48 CEST

Monitoring

50% of backlog messages were processed; we continue to ramp out processing capacity.

Posted Oct 20, 2025 - 21:30 CEST

Update

Processing capacity was partially restored. Slowly ramping up processing capacity

Posted Oct 20, 2025 - 20:42 CEST

Update

Unfortunately, we are unable to process any incoming data now. Root cause under the investigation by the cloud provider.

Posted Oct 20, 2025 - 17:13 CEST

Update

We keep working on service recovery.

Will update where there will be any changes no later than 5 PM CET

Posted Oct 20, 2025 - 15:04 CEST

Update

We still continue working on service recovery.
Next update by 3 PM CET

Posted Oct 20, 2025 - 14:01 CEST

Update

We restored ability to accept requests. Processing capacity is still limited.

Next update by 2:00 PM CET.

Posted Oct 20, 2025 - 12:57 CEST

Identified

Starting around 9:06 AM CET, Resistant has been unable to process requests due to an
outage at AWS US region.

The cause and duration of the AWS outage is currently unknown,
we will update you once we have more information.

Next update by 1:00 PM CET

Posted Oct 20, 2025 - 12:17 CEST

This incident affected: US-1 (UI Documents, API Documents).