Issue identified as problematic document submitted by customer. causing repeated failure for each pull. Scope identified as one submission for one customer. Timeout increased.
Posted Oct 01, 2022 - 19:46 CEST
Update
We are continuing to investigate this issue.
Posted Oct 01, 2022 - 19:33 CEST
Investigating
We are experience increased error rate on adaptive decision logic. Current cause seems to be degraded performance on AWS Lambda causing timeouts.